Big Domain | SEO | Web Design | Hosting | Penang - Bukit Mertajam, Pulau Pinang

Angelld Q.

I recently purchased a domain and web hosting package from BigDomain and the experience was excellent from start to finish. The interface was super user-friendly, and their team guided me through every step—even helped me set up my business email within the same day!

What impressed me most was their local customer support. I had a few questions about SSL and DNS settings, and they patiently explained everything in simple terms. It’s hard to find that kind of hands-on support nowadays.

Plus, they offered great value—affordable packages, free add-ons, and even local payment options that made the process really convenient. If you're looking to build your website or secure a domain name, I highly recommend BigDomain. You get reliable service, fast setup, and peace of mind.

Will definitely be using them again for my future projects!

Theyva M. K.

Had an amazing experience with their SEO services at their Bukit Mertajam office. Their AI-driven approach really helped improve my site's visibility not just on Google but also on newer platforms. The team understands the local market well and delivers solid results.

Zarifah I.

I was skeptical about SEO agencies but this one in Bukit Mertajam actually delivers results. Their AI-powered approach improved my Google rankings significantly. What impressed me most was how they understand both tech and local Malaysian market needs. Definitely recommend for businesses wanting better online visibility.

siti N. I.

Recently tried their SEO and XHS services for my small business. The team really understands how to improve online visibility - not just on regular search engines but also newer AI platforms. Located conveniently in Setia Sentral, their local market expertise shows. Helped my business appear more prominently in search results without any gimmicky promises.

Amy T.

Tried their SEO services for my small business after a friend's recommendation. Located at Setia Sentral in Bukit Mertajam, their team showed good understanding of local market needs. My website's visibility improved noticeably within weeks. Appreciate their straightforward approach.

Min W. F.

The overall experience with DNS support has been disappointing. Even after successfully mapping the domain, support response times were unacceptably slow, leading to prolonged resolution periods for critical issues.

Domain renewal is another pain point of what should be a straightforward process can take several weeks, which is far from ideal for anyone managing time-sensitive projects. Additionally, the dashboard lacks essential functionality, such as the ability to make timely nameserver changes, leaving users with little control over their domain management.

The only positive aspect is the ability to recover domains during the grace period, which is handled well. Unfortunately, beyond that, the platform falls short of expectations for professional domain management.

Kendawang B.

Found this awesome SEO agency on the 2nd floor of Setia Sentral in BM. Their AI-driven SEO techniques really helped my small business appear more visible online - both in traditional search and newer AI platforms. The team understood local market needs well. Also appreciated their XHS service for managing customer reviews easily. Solid results without being overly pushy.

Jac O.

Recently tried their SEO services for my small business in Bukit Mertajam. The AI-driven approach seems promising, especially for keeping up with new search platforms. The team understands local market needs and provides straightforward solutions. Convenient location in Setia Sentral too.