Green Motion Car Rental Langkawi Airport - Langkawi, Kedah

f E.

A great business idea....take a deposit and then never return it. It's mainly tourists right? And it's not like they will turn up at your office demanding a refund.
They took a deposit of 2200 MYR..approx £385 and have yet to return it almost 8 weeks later. They have not responded to my emails. I escalated to the head office and they have also failed to respond to my emails. Ali at the car rental company who I dealt with, stated I would recieve my deposit within 30 days but fat chance of that happening.
Seems like this is one of the few car rental companies in Langkawi. My advice is to not hire a car but just use Grab. I did the maths and it would have been significantly cheaper with Grab anyway.....not worth the hassle.

Onno D.

If you don’t want to wait for weeks/months on the return of your deposit, I would not recommend this rental company.
They actually took the amount from my account, instead of a reservation,
Despite several mails, they stick to their policy and will wait for weeks (I assume), until they are sure no speeding tickets or so will arrive.
A total disgrace!!!

Kamen I.

Just to give some hope for the others who have shared reviews about not receiving their 2000 MYR security deposit: I'm happy to report that after many emails/messages I have finally received my money. I returned the car on February 27th and received my money on April 11th.

I had initially contacted my bank to report this as a fraudulent transaction to see if they could reimburse the money, and during the conversation they were able to find the transaction. I was not able to see it myself because the refund was done to the credit card's account, not the credit card itself, so it is only visible in the monthly statement which I hadn't yet received. The merchant is shown as "LS TOUR LGK LANGKAWI MYS".

This still does not excuse in any way the lack of transparency and communication from Greenmotion Langkawi. The whole ordeal was completely unprofessional. I am used to traveling and renting cars around the World and have never had to waste so much time and effort to receive money which is rightfully mine. I had to chase them via WhatsApp and email daily and at one point they simply stopped answering. This is in no way a positive review for the company, just to give others hope that by putting pressure on them it is possible to retrieve your money.

Good luck!

Julien D.

Je rejoins les autres avis, à l’heure actuelle la caution ne m'a jamais été rendue non plus, suite à une location de 4 jours au mois de mars. Je les relance régulièrement par e-mail, je ne désespère pas...
J’ai tenté à cette adresse aussi [email protected].
C’est dommage car sans ça le véhicule était top, le relationnel avec l’agent qui nous a fourni le véhicule était bien aussi.

(La caution m’a enfin été rendue, 3 mois plus tard)

Michael K.

Das Mieten eines Wagens bei Greenmotion war unkompliziert und komfortabel. Die Mitarbeiter bringen das Fahrzeug zum Flughafen und holen es dort auch wieder ab.
Die Kommunikation diesbezüglich lief einwandfrei.
Der Mitarbeiter/Chef nahm uns auch die Sorge aufgrund der negativen Bewertung bezüglich der Kaution und bot uns verschiedene Optionen an.
Danke dafür!

Aravinda

Green Motion provides excellent self-drive car rentals. Recently, I booked a car for 7 days in Langkawi and had an outstanding experience. The booking process was smooth, the staff were professional and friendly, and the car was clean and in excellent condition. Highly recommended for their reliability, affordability, and exceptional customer service!

Mehmet ?.

I rented a car from here 2 months ago. They received 2000 ringgit for security deposit, which I found excessive, but was still okay with. I returned the car without a scratch and Ali Hadi confirmed it.

After two months, like many other people who gave 1 star to this business, I am not able to receive my security deposit back.

Do not rent from here.

Sabrina E.

ACHTUNG ‼️ bucht über diesen Anbieter KEIN Mietwagen. Vor Ort zahlt man eine Kaution von umgerechnet ca 440€, dieses Geld erhält man aber NIE zurück. Seit Wochen versuche ich per Mail jemanden zu erreichen, aber keiner antwortet.