PROTON AG AUTOWORLD KLUANG - 4S CENTER JALAN BATU PAHAT - Kluang, Johor

Amin K.

Through my experience between other outlet, proton AG Kluang is the best. Staff are very friendly, they listen to customer complain and explained in a very profesional manner. Im happy to mentioned one staff named Mr Alif. He has been attended me few times to handle my car for service. Mr Alif is an assets for the company. 23 years I've been with Malaysia Airline and has achived 7 times world best award in a row. To get a well mannered and profesional staff like Mr Alif is not easy. 5 star 🌟🌟🌟🌟🌟 to Mr Alif.

李安琪

I had an appointment at 8:00 AM and handed over the car to the staff at 8:10 AM. When I went to pick up the car at 10:20 AM, I found that it hadn’t been serviced at all,it was still parked in the lot. The staff told us the car would be serviced within three hours, so we left it with them. If they couldn’t get it done, why didn’t they just tell us directly? In the end, they told us the car would be serviced now and ready by 12:00 PM. But I have to go to work.I don’t have that much time to waste. If there are really too many cars to service on time, please inform customers in advance or don’t accept more appointments.

Muaz A.

Setiap kali ada claim warranty, barang dah sampai mesti customer nak kene telefon dulu kalau tak follow up jangan harap diorang contact, respons customer service so slow whatsapp, suka la menyusahkan orang.. Please la improvee

ALBERT T.

I had an issue with my X50 fuel gauge showing only 80% full even after a full tank pump.

Today, feeling worried, I visited PROTON AG AUTOWORLD KLUANG and was attended by Mr. Alif. He was polite, patient, and professional — even accompanied me to the petrol station to investigate the problem.

Despite refueling again, the issue persisted. However, Mr Alif remained calm and professional, explaining each step he intended to take.

To my surprise, the issue was fixed in less than 20 minutes, and I wasn’t charged a single cent! His excellent service and warm attitude completely changed my perception of national car service centers.

Highly recommend this branch for their top-notch service and customer care!

zaimah S.

Service sangat cepat . Buat appointment melalui Whatsapps je . Memang senang dan ruang menunggu pun sangat selesa . Terbaik Proton AG Autoworld 🥰

DR. M. A. B. M. (.

Team body and paint AG Autoworld Kluang sangat bagus, ramah dan professional dalam melayani pelanggan. Tak menyesal hantar kereta utk repair di sini. Terima kasih terutamanya kpd En Esa, En Sujuanda n sorg lagi staff melayu muda yg lupa nak tanya nama. Terima kasih juga kepada pn esther yg arrangekan towing dari tempat kemalangan ke AG Autoworld Kluang.

padma V.

Poor Customer service..the branch Manager and the ground staff was so rude......need to educate them 😠😠😠😠 remember it's your duty to explain to customer and makesure they understand...the branch manager doesn't fit to be a manager ..@proton need to disqualify this kind of low profile people or send them again for customer service training

Rex L.

Send car to this outlet for services at 10.30am, left over the car and come back at 2.30pm, my car still park at the carpark slot that i park at morning. wait there until 3pm and go for ask the SVA, after 10 minutes only see a mechanic come and drive my car. Cancel the services immediately and leave this outlet. Really disappointed for this kind of service.